portal resources jobs companies s simpletexting customer support specialist [ft - work from home]

Customer Support Specialist [ft - Work From Home]


[Customer Service / Remote] - Anywhere in U.S. / Full Time / Above-market Compensation & Benefits - As a Customer Support Specialist you'll: Clarify the customer complaints- determine the cause- select and explain the best solution- then follow-up to make sure the issue is resolved; Respond to email tickets- online chat- or- phone calls to help customers with their issues; Participate in writing excellent help documentation; Log tickets with the development team; Learn to become a SimpleTexting power user. Hiring Fast >>Show moreShow less

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